Penalties for refusing rental accommodation to people with assistance dogs

Queensland NDS News Update Penalties for refusing rental accommodation to people with assistance dogs

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News Update

19 December 2013

Penalties for refusing rental accommodation to people with assistance dogs

It is now an offence to refuse to rent accommodation to someone with disability because they have a guide, hearing or assistance dog that they rely on.

Recent amendments to the Guide, Hearing and Assistance Dogs Act 2009 (Qld) give a right of access to places of accommodation for people with disability who rely on certified and other dogs.

The amendments cover all types of residential and holiday accommodation. As well as certified guide, hearing or assistance dogs, the amendments also cover approved trainers, employee trainers or puppy carers who are accompanied by trainee support dogs. These people are known as accompanied handlers.

The maximum penalty is $11,000 for an individual or $55,000 for a corporation.

The recent amendments can be found on the Disability Services website.

factsheet is also available for download.

The amendments took effect on 6 December 2013.


Contact Information:
Shelley Birrell, Regional Sector Development Officer, Ph 07 3828 9400,


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