Blind Citizens News June 2019

Welcome to the online version of Blind Citizens News for June 2019. You can also read the Word version or listen to the audio version within each article.

List of Articles

Editor’s Note

Blind Citizens Australia refers to our members as people who are blind or vision impaired. However, we respect the right of individual authors to use whatever language is most comfortable for them.

Publication Information

Other Publications

Funding and Donations for BCA

Feedback for BCA

How to make a complaint about BCA

Publication Information

COPYRIGHT: Reproduction of articles appearing in Blind Citizens News is permitted provided Blind Citizens News and the author(s) are acknowledged.

Large Print ISSN 1441-449X      Braille ISSN 1441-565

Blind Citizens News is distributed in Large Print, Braille, and Audio. Electronic copies in text format are available on CD or by email. If you would like to receive Blind Citizens News in another format, please contact us.

Other Publications

New Horizons Radio Programme and Podcast
Blind Citizens Australia Annual Report

Funding and Donations for BCA

BCA would like to acknowledge the generous work of the Jeffrey Blyth Foundation. The Foundation was formed in 1995 with BCA being the primary beneficiary.

We would also like to acknowledge our funding partners: The Department of Health and Human Services (DHHS) Victoria, the Department of Social Services, Vision Australia, the Australian Federation of Disability Organisations, Guide Dogs Victoria, and our generous members.

If you would like to make a donation to Blind Citizens Australia, you can call the Office on 1800 033 660, and use your credit card. You can also donate online. All donations over $2 are tax deductible.

Feedback for BCA

Do you have any compliments, suggestions or concerns you wanted to let BCA know about? You can do this anonymously by following this link and completing a feedback form, or you can call the BCA Office toll free on 1800 033 660.  Your feedback will be used to improve our services to better meet the needs of our membership.

How to make a complaint about BCA

Any member, client, volunteer, or their advocate, can lodge a complaint about the services provided by BCA. Complaints can be made in the following ways:

Phone: 1800 033 660
Email: bca@bca.org.au
Post: Blind Citizens Australia, Level 3, Ross House
247 – 251 Flinders Lane, Melbourne, Vic 3000

If there are complaints of a serious nature, the Chief Executive Officer will ask that the complaint be put in writing.

Complaints will be recorded in accordance with the requirements for complaints management outlined by The Office of Disability Services Commissioner. Member and client privacy will be respected and protected in relation to the recording, management and resolution of the complaint. For a full copy of BCA’s complaints policy, please go to our website www.bca.org.au/feedback or call the office.