This is where we post current vacancies within Blind Citizens Australia, as well as volunteer opportunities.
Employment Opportunity: ICT Contractor
About Blind Citizens Australia
Blind Citizens Australia (BCA) is the national organisation representing Australians who are blind or vision impaired. Our mission is to inform, connect and empower people who are blind or vision impaired and the wider community.
We are a small team of nine working across three states (all remotely from home) in need of a consummate professional who is able to problem solve, understand the technology needs of people who are blind or vision impaired and can operate help desk functions to support staff of wide-ranging technical ability.
Our organisation currently uses software including SharePoint, Microsoft Office Suite, Dynamics 365, Zoom, 3CX phone system and hardware including Surface Pro tablets, Lenovo laptops and iPhones. Many in our team also utilise screen reading and screen magnification software such as JAWS for Windows, NVDA and Zoom Text.
About You
You or your team is a suitably skilled and experienced ICT professional who will ensure the organisation’s IT needs are met. This is a contractor position, on an as-needed basis.
Duties
- Timely and efficient administration and management of BCA’s ICT functions
- On call helpdesk functions for remote and office-based staff. Must be available between 8am – 6pm AEST/AEDT weekdays
- Computer management, including account maintenance and set up for new staff
- Proactive, strategic recommendations and guidance provided on software and hardware purchases and upgrades
- Security solutions to ensure devices, information and data are protected
- There is an expectation of prompt response in case of critical issues – within 2 hours of contact.
- IT support to staff including understanding the use of assistive technology (AT) eg, screen reading and magnification technology. As well as provision of IT support to staff who do not use any assistive technology
- Assist staff with evaluation of software and hardware and adaptive technology
- Other ICT duties as required
Requirements
- Australian citizen
- Hold a current Australian Business Number (ABN)
- Excellent communication skills
- Previous experience working with assistive technology
- Previous work with, or an understanding of, how to communicate with and train staff who work remotely in the use of IT hardware and software
- If an individual contractor, outline the redundancy in place for periods where you may be unavailable or on holidays
How To Apply
Reporting to Angela Jaeschke General Manager Operations, this contract position can be applied for by submitting a tender including your fee schedule, on call support options and responses to the duties and requirements above.
The position will be initially offered for a 6-month period with the possibility of extension.
Please submit your application by 31 January 2025 to Angela Jaeschke angela.jaeschke@bca.org.au or call BCA on 1800 033 660 if you require more information.
Volunteer Opportunities at BCA
There are currently no specific volunteer roles available. However, we often require ad hoc administration or event support, so if you are interested in volunteering with us please contact us to let us know, so we can get in touch with you if an opportunity arises.